How can we help you?

How can we help you?

You can reach us 24/7 by email. We will answer your email as soon as possible. During busy periods and holidays it may take a little longer before you receive an answer.

Frequently asked Questions

How long does the delivery take?

Because we have our own stock and process orders until 23:00, we can deliver very quickly. The standard delivery time is therefore the next day. But unfortunately we cannot guarantee that because we depend on the courier companies. We ship with DPD, DHL and PostNL.

If it is a product that we do not have in stock and have to order it, the delivery time is 2 to 7 working days. You can always ask us via email or chat about the delivery time.

If your order has been delayed, we will always keep you informed. You will always receive an email from us with tracking information.

How do I know if the product fits?

The product description usually states in which vehicles the product fits. If you are not sure whether it will fit or not, send us an email with the link to the product and in which vehicle you want to install it. We will then help you make a choice.

Do you provide telephone support?

For all questions you can best reach us by email or chat. We can help you better by email or chat, because then we have all the time to go through and answer your question or complaint. Colleagues can therefore consult each other or take the time to find out.

We can be reached by phone if you want to pass on something. For example, because you have placed an order and the address is incorrect.

We can guarantee that you will receive excellent assistance via email. We respond to all emails and we always do our best to respond within a few hours. Sometimes it is busy or there are many orders, then it may take me a little longer than you expect.

Can I pay for an order afterwards?

You can pay with us afterwards and in installments. You can do that safely with Klarna. During the ordering process you do not opt for quick checkout but for filling in shipping details. Then on the next page you will get a lot of payment methods, there you will also find the Klarna option.

If you choose Klarna, you will first receive your order. After that you get 30 days to pay for your order, or you choose to pay in installments and you pay it in installments.

For other payment methods, see the payment methods page.

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